A bit of advice

I thought I'd put something out there for the general community:

Be aware when you contact a small institution (be it commercial or cultural) that the person answering the telephone (especially in off hours) might not be just some bottom-of-the-office-food-chain nobody. Sometimes when you call a small place on a weekend or late in the afternoon, you manage to circumvent the regular secretaries and front desk workers (who work regular 9-to-5 hours and have gone home already) and you actually get directly through to somebody with some real authority.

So, with this in mind, it is probably not wise to get snippy, high-handed, or pushy with the person speaking to you. You might end up burning bridges with somebody it would have been nice to have on your side.

Enough said.